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Acceptable Use Policy

Last updated: September 13, 2025

Hostex LLC – Acceptable Use Policy

This Acceptable Use Policy (“AUP”) outlines the rules for using the services offered by Hostex LLC (“Hostex,” “we,” “our,” or “us”). By accessing our Services, you (“Customer,” “you,” or “your”) agree to follow this AUP. If you don't follow these rules, we may suspend or even terminate your services without a refund.

1. General Obligations

  • You can only use our Services for legal purposes and must adhere to the laws of the United States, the State of New Mexico, and any relevant international regulations.
  • You must respect third-party intellectual property rights, including copyrights, trademarks, and trade secrets.
  • You are fully responsible for the content, applications, and activities that take place through your account.

2. Prohibited Activities

The following actions are strictly forbidden:

  • Hosting, distributing, or promoting any illegal content.
  • Sending spam, bulk unsolicited emails (UCE), or mass mailings..
  • Phishing, hacking, or trying to gain unauthorized access to any systems or data.
  • Distributing malware, viruses, or any harmful software.
  • Running public proxy or VPN services from our servers.
  • Mining cryptocurrencies, including but not limited to Bitcoin, Ethereum, or Monero.
  • Storing or sharing adult content in any form.
  • Participating in activities that harm, disrupt, or degrade our infrastructure or that of other users.

3. Resource Usage

Please use our services within the resource limits outlined in your hosting plan. If your CPU, memory, or bandwidth usage becomes excessive and starts impacting other customers, we may need to impose restrictions, suspend, or even terminate your account. Also, please refrain from using shared hosting accounts for file storage, backup repositories, or CDN purposes.

4. Email Usage

  • When sending outbound emails, you must adhere to anti-spam laws, including CAN-SPAM and GDPR.
  • Open mail relays and bulk mailing from shared servers are strictly prohibited.
  • Remember, you are responsible for the reputation and security of your email accounts.

5. Security

It's your responsibility to keep your account secure, so please use strong passwords and keep your software updated. Hostex LLC reserves the right to investigate accounts for any abuse and take necessary corrective actions.

6. Enforcement

If you violate this Acceptable Use Policy (AUP), you may face:

  • Immediate suspension or termination of services.
  • Blocking or removal of content without prior notice.
  • Reporting illegal activities to the appropriate authorities.

7. Modifications

Hostex LLC has the right to update or modify this AUP whenever necessary. Any updates will be posted on our website and will take effect immediately. By continuing to use our services, you agree to the revised AUP.

By using Hostex LLC Services, you confirm that you have read, understood, and accepted this Acceptable Use Policy.