Privacy Policy

Last updated: December 2024

HOSTEX LLC ("Hostex", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Billing and payment information
• Account credentials
• Company information (for business accounts)
• Support communications

1.2 Automatically Collected Information

When you use our services, we automatically collect:

• IP address and location data
• Browser type and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

1.3 Server and Hosting Data

We do not access the content you store on our servers unless required for technical support (with your permission), legal compliance, or to protect our systems.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Service Providers: Third parties that help us operate our business
• Payment Processors: To process your payments securely
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your data (subject to legal requirements)
• Object to processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@hostex.co.

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and for marketing purposes. You can control cookie preferences through your browser settings.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at: