Hostex
Designed for Kiwi Businesses

Instant Answers, Zero Wait Times

Deploy an AI chatbot that scans every page of your site, learns your products and prices, then serves visitors around the clock in over 30 languages. Jump into any conversation yourself whenever you need to.

Auto-crawls your full website
Slashes support volume by 85%
Over 30 languages detected
Take over any chat in one click

No card required. Walk away any time.

AI Assistant
Online

Kia ora! I'm the AI assistant for Southern Alps Wine Estate. Ask me about our wines, cellar door hours, or shipping options.

Can I order a case of Pinot Noir shipped to Auckland?

Absolutely! We ship nationwide within NZ. Here are our Pinot Noirs:

2023 Reserve Pinot — NZD $42/bottle
2022 Single Vineyard — NZD $68/bottle
2021 Winemaker's Selection — NZD $95/bottle

A 12-bottle case ships free to Auckland. Shall I walk you through the order?

Do you do cellar door tastings this weekend?

Website Widget
WhatsApp
Facebook Messenger
Telegram
Slack
85%
Drop in Routine Enquiries
<3s
Lightning-Fast Responses
30+
Languages Spoken Natively
24/7
Round-the-Clock Service
Intelligent Support for NZ

An AI Representative That Understands Your Products Inside and Out

New Zealand sits on the far side of the international date line, meaning the overlap with European and North American business hours is razor thin. If you export dairy to Asia, run adventure tourism in Queenstown, or sell Sauvignon Blanc to importers in London, enquiries arrive at every hour. This AI chatbot crawls your site, absorbs your entire catalogue, and responds to customers day or night in over 30 languages. You stay in control and can step into any live chat the moment you choose.

Running in Four Straightforward Steps

From your first click to a trained AI chatbot greeting visitors takes only minutes, not days.

Step 01

Pick Your Tier

Choose a paid plan or start with the free 15-day trial. Your Hostex dashboard will display a unique Serial Key and an onboarding walkthrough immediately.

Step 02

Activate Your Panel

Enter the Serial Key on the chatbot registration page, create a password, and log in. A quick-access link in your Hostex dashboard keeps you one click away at all times.

Step 03

AI Absorbs Your Content

Provide your website URL and the crawler reads every product page, service listing, pricing table, and FAQ. Within minutes your chatbot knows as much as your best salesperson.

Step 04

Brand It and Go Live

Select your colours, upload an avatar, write a welcome greeting, position the widget exactly where you want it, and publish. Your AI concierge is now serving visitors 24/7.

Full-Featured Platform

A Complete Support Engine in a Single Dashboard

Crawl-based training, visual branding, real-time oversight, multilingual answers, and detailed analytics all managed from one place.

Automated Content Ingestion

Give the AI your URL and it reads every published page, extracting product details, service descriptions, and pricing on its own. Add custom Q&A pairs for anything not on your site.

Hybrid AI and Human Chat

The chatbot fields all incoming conversations by default. Watch every thread live on the dashboard and switch to manual control with one click. Hand it back to the AI whenever you are ready.

Multilingual by Default

Detects the visitor&apos;s preferred language and replies in over 30 tongues, including Mandarin, Japanese, Korean, Hindi, French, and German. Ideal for NZ&apos;s export-oriented businesses.

Complete Visual Customisation

Set the chat avatar, icon type, brand colours, text and background palette, widget position with precise offsets, icon size, window dimensions, opening animation, display name, and greeting.

Rich Visitor Analytics

Review daily, weekly, and monthly traffic, unique visitor counts, countries of origin on a world map, referral channels, bot-versus-human session tags, session duration, and live page tracking.

Eliminates 85% of Repetitive Questions

Visitors get immediate answers on availability, shipping, pricing, and store hours. Your team stops fielding the same questions on the phone and focuses on revenue-generating work.

The True Price of Leaving Customers Unanswered

Compare employing a dedicated support agent in New Zealand with an AI chatbot that works every hour of every day.

Factor
Human Agent
AI Chatbot
Monthly Cost
NZD $4,200 – $5,400+ (salary, KiwiSaver, ACC levy)
From $67/mo (annual plan)
Availability
Weekdays, 8–9 hours (sick leave, public holidays, annual leave)
24 hours, 7 days, 365 days a year
Training Period
Weeks of onboarding; losing a staff member means starting over
Crawls your website and is fully trained within minutes
Languages
Usually English only (Mandarin or te reo Maori speakers are scarce)
30+ languages, automatically detected per visitor
Call Volume
Each phone call ties up 5–15 minutes of staff time
Deflects 85% of inbound support calls instantly
Quality Consistency
Depends on experience, workload, and time of day
Consistent accuracy around the clock with human takeover when needed

New Zealand is one of the first countries to see each new day, yet your European and American buyers are still awake. Without 24/7 support, those enquiries sit unanswered for hours. How many export orders slip through because nobody was there to reply?

Kiwi Businesses Already Reaping the Benefits

Discover how companies across New Zealand are saving time and winning more customers.

Our Asian buyers send enquiries at 3 AM New Zealand time. The chatbot responds in Mandarin and Japanese instantly with accurate product specs. We closed two new distribution contracts in the first month.

A
Aroha K.
Dairy Export Manager, Hamilton

International tourists browse our site from every timezone. The AI handles bungy, skydive, and jet boat questions in German, French, and Korean while our office is shut. Morning bookings went up noticeably.

B
Ben W.
Adventure Tourism, Queenstown

Wine importers in London and New York message at odd hours asking about vintages and case pricing. The chatbot gives them precise answers from our catalogue. I only jump in when it is time to finalise the deal.

I
Isla M.
Vineyard Owner, Marlborough

We matched the widget to our SaaS brand colours in minutes. The analytics dashboard shows us which features visitors ask about most, so our product team knows exactly what to build next.

J
James T.
Tech Startup Founder, Wellington

Builders ring us before 7 AM asking about stock levels and delivery times. Now the chatbot answers those questions before anyone is in the office. Our phone load dropped dramatically.

T
Tane R.
Construction Supplier, Auckland

Guests from China and Japan browse late at night and want to check room availability and amenities. The AI replies in their language with correct details. Our direct booking rate has improved significantly.

G
Grace P.
Boutique Hotel, Christchurch

Plans & Pricing

No contracts. No hidden fees. Cancel anytime.

Chatbot AI Trial
Intelligent Virtual Assistant that automates customer service 24/7. With automatic training through web crawling, reduces phone calls by 85% and responds in +30 languages. Live human control when needed. Try it free for 15 days!
Free15 days
  • Free Trial / 15 days
  • Automatic training with website crawl
  • Reduces phone calls by 85%
  • Multi-language + Live human control
  • Real-time analytics and conversations
  • Serves customers 24/7, 365 days without stopping
  • Fully customizable chat widget & colors
  • Instant activation with Serial Key
  • Complete chat history & visitor tracking
Chatbot AI Monthly
Intelligent Virtual Assistant that automates customer service 24/7. With automatic training through web crawling, reduces phone calls by 85% and responds in +30 languages. Live human control when needed. Try it free for 15 days!
NZ$ 136.80/mo

Prices in NZD

  • Monthly Subscription
  • Automatic training with website crawl
  • Reduces phone calls by 85%
  • Multi-language + Live human control
  • Real-time analytics and conversations
  • Serves customers 24/7, 365 days without stopping
  • Fully customizable chat widget & colors
  • Instant activation with Serial Key
  • Complete chat history & visitor tracking
Chatbot AI Annual
Intelligent Virtual Assistant that automates customer service 24/7. With automatic training through web crawling, reduces phone calls by 85% and responds in +30 languages. Live human control when needed. Try it free for 15 days!
NZ$ 1,368.00/yr

Prices in NZD

  • Annual Subscription
  • Automatic training with website crawl
  • Reduces phone calls by 85%
  • Multi-language + Live human control
  • Real-time analytics and conversations
  • Serves customers 24/7, 365 days without stopping
  • Fully customizable chat widget & colors
  • Instant activation with Serial Key
  • Complete chat history & visitor tracking

Not sure which plan? Start with the free 15-day trial and experience the full power of AI chatbot firsthand.

Your Questions, Answered

The most common things NZ businesses want to know before starting.

How does the chatbot learn what my company does?
Through two channels working together. Automatic Crawl sends a spider across every page of your website, extracting products, services, prices, and FAQ content in minutes. Manual Training lets you add specific question-and-answer pairs for scenarios that are not published on your site. The combination turns the AI into a deep expert on your business.
What is the process once I sign up or start the free trial?
A Serial Key is generated instantly in your Hostex dashboard together with a step-by-step onboarding guide. Head to the chatbot registration page, enter the key, choose your login credentials, and you land inside the management panel. You can also reach the panel at any time via a one-click shortcut in your Hostex account.
Is it possible to take control of a chat that the AI is handling?
Yes. The Conversations panel shows all active chats in real time. Click the takeover button next to any thread to switch it from AI mode to Human mode. Type your own replies directly, and when you are finished, toggle the chat back to AI control with a single click.
How much of the widget appearance can I change?
Nearly everything. You choose the avatar style (robot, male, or female character), the floating icon design (bubble, headset, bot), brand primary and accent colours, background and text tones, precise X and Y positioning for desktop and mobile, icon size, chat window width and height, opening animation style, the display name visitors see, the greeting text, default language, and timezone.
What languages can the chatbot communicate in?
Over 30, spanning English, Mandarin, Japanese, Korean, Hindi, Arabic, Spanish, Portuguese, French, German, Italian, Dutch, Russian, Thai, Vietnamese, Bahasa, and many more. Language detection happens automatically based on the visitor&apos;s browser settings, so you do not need to configure anything.
What kind of visitor data does the analytics section provide?
You get real traffic figures broken into daily, weekly, and monthly views, unique visitor tallies, countries of origin plotted on an interactive world map, referral source breakdowns, bot versus human session indicators, average session length per visitor, and real-time current page data. Complete chat transcripts are stored in the Conversations section for review at any time.
What pricing plans are available?
There are three: a Free Trial offering 15 days of unlimited platform access with no credit card required, a Monthly plan at $80 per month that you can cancel at any time, and an Annual plan at $800 per year which effectively gives you two months free. All plans include automatic crawl training, full widget customisation, 30+ language support, live human takeover, real-time analytics, and access to every feature on the platform.

Everything Ships Standard, No Add-Ons Required

A single human agent manages one conversation at a time. Your AI chatbot handles hundreds concurrently, from Auckland to Invercargill and every timezone your customers live in. Here's what comes included.

Deep-Learning Website Scan

Reads every published page on your domain, extracting product listings, service details, and pricing tables without a single manual entry.

Perpetual Availability

A knowledgeable representative that never takes a day off, never calls in sick, and happily fields questions at 3 AM on a public holiday.

Instant Human Takeover

View all live chats on your dashboard and step in with a click. Combine the efficiency of AI with the empathy only a person can offer.

Over 30 Languages Built In

Cater to Mandarin-speaking importers, Japanese tourists, and Hindi-speaking residents without the cost of multilingual hires.

Massive Call Deflection

Routine queries about stock, delivery, pricing, and hours are resolved on the spot. Your phone only rings for conversations that truly need a human voice.

Launch Your AI Chatbot Before the Day Ends. 15 Days Free to Prove It.

A virtual specialist trained on your entire website, answering customers from Auckland to Queenstown and every international market in between. Automatic learning, 30+ languages, live human control, and actionable analytics. While you are reading this, a potential customer just left your site because nobody replied in time.

No credit card. No contracts. Full platform access for 15 days.

AI Chatbot New Zealand — Customer Support 24/7 | Hostex