Hostex
AI-Driven Customer Engagement

Brilliant Support, Round the Clock

Deploy an AI chatbot that learns every detail of your UK business — products, services, pricing, and policies — then serves your customers day and night in over 30 languages. Step in to any live chat whenever you choose.

Learns your website automatically
Cuts support calls by 85%
30+ languages auto-detected
Seamless live handover

No credit card needed. Cancel at any time.

AI Assistant
Online

Good day! I'm your AI assistant for Prestige Lettings. I've been trained on all our property listings across London, Manchester, and Birmingham. How may I help?

Have you got any 2-bed flats in Manchester under £1,200 per month?

Absolutely! We currently have 4 two-bedroom flats within that budget:

Ancoats Quarter — £1,100/mo, furnished
Salford Quays — £1,150/mo, parking included
Northern Quarter — £1,195/mo, pet-friendly

Shall I arrange a viewing for any of these properties?

Yes, the Salford Quays one please!

Deploy Across Every Channel

Website Widget
WhatsApp
Facebook Messenger
Telegram
Slack
85%
Reduction in Support Enquiries
<3s
Typical Reply Speed
30+
Languages Built In
24/7
Tireless Availability
Smart Automation for UK Businesses

A Digital Team Member Who Knows Your Business Inside Out

From London fintech firms to Manchester retail shops, UK businesses face growing customer expectations. This AI chatbot automatically crawls your entire site, absorbs your product catalogue, pricing, and policies, then fields enquiries 24 hours a day in the visitor's own language — fully GDPR compliant. You maintain total control with one-click live handover whenever a conversation requires the human touch.

Live in Four Straightforward Steps

Go from signup to a fully trained AI assistant serving your UK customers — in minutes rather than months.

Step 01

Select Your Subscription

Pick a monthly or annual plan, or activate the complimentary 15-day trial. Your Serial Key and setup guide appear in the dashboard straightaway.

Step 02

Create Your Chatbot Account

Enter the Serial Key on the chatbot platform, set your email and password, and gain instant access to your management panel from within the Hostex dashboard.

Step 03

Let the AI Learn Your Site

The chatbot automatically crawls every page of your website &mdash; product descriptions, service details, pricing tables, FAQs &mdash; and becomes a knowledgeable expert in your business.

Step 04

Brand It and Go Live

Customise the widget with your brand colours, avatar, welcome greeting, and position. Your AI assistant is ready to engage customers across the United Kingdom 24/7.

Platform Capabilities

A Complete Toolkit in One Unified Dashboard

Training, customisation, real-time analytics, multilingual support, and live chat control — all from a single panel built for UK businesses.

Intelligent Website Crawl Training

The AI scans every page of your site &mdash; product listings, service descriptions, price tables, and FAQs &mdash; building comprehensive knowledge. Supplement with bespoke Q&A pairs for niche scenarios.

AI Autopilot with Human Override

Your chatbot manages all inbound conversations autonomously. Monitor every live chat from the Conversations panel and switch to human mode with a single click whenever personal attention is warranted.

Multilingual Conversations

Automatically detects whether a visitor writes in English, Polish, Punjabi, Mandarin, or any of 30+ languages and responds fluently &mdash; ideal for serving the UK&apos;s diverse, multicultural customer base.

Complete Widget Customisation

Configure your brand colours, avatar style, icon design, chat background, X/Y positioning, floating icon dimensions, window size, animations, bot name, welcome message, and timezone to match your identity.

Detailed Analytics Dashboard

View daily, weekly, and monthly visitor data, unique visitors, origin countries on an interactive map, traffic sources, bot versus human detection, session duration, and current-page tracking in real time.

Dramatically Fewer Support Calls

Customers get instant, accurate answers about products, pricing, opening hours, and availability. Your phone lines free up by 85%, allowing your team to concentrate on high-value tasks instead of repetitive enquiries.

The True Price of Unanswered Enquiries

See how a traditional support agent stacks up against an AI chatbot that never clocks off.

Factor
Human Agent
AI Chatbot
Monthly Cost
£2,100 – £2,900+ (salary, NI, pension)
From $67/mo (annual plan)
Availability
Monday–Friday, 9–5 (bank holidays, sick leave)
24 hours, 7 days, 365 days a year
Product Knowledge
Weeks of onboarding; staff turnover means retraining
Instant expertise: auto-crawl of your complete website
Languages
Typically English only (multilingual hires cost significantly more)
30+ languages, automatically detected
Phone Enquiries
Each call takes 5–15 minutes of agent time
Reduces 85% of inbound support calls
Quality Consistency
Fluctuates with mood, workload, and shift patterns
Consistent AI quality + live human takeover on demand

Whilst you're away for the evening, your AI assistant keeps converting visitors into customers. Whilst you advertise for new hires, your chatbot is already fully trained. How many leads slip through outside of business hours?

Relied Upon by UK Businesses Nationwide

Discover how organisations across Britain are using AI chatbots to scale support and boost revenue.

Our users ask about fee structures and account features at all hours. The chatbot crawled our entire knowledge base and now handles 90% of tier-one queries. Our support team finally focuses on complex compliance cases instead of repetitive FAQs.

C
Charlotte H.
Fintech Startup, London

Patients ring to ask about appointment availability, referral procedures, and opening times. Since deploying the chatbot, phone calls dropped dramatically and patient satisfaction scores have improved. It even responds in Polish and Urdu for our diverse community.

W
William R.
NHS-Affiliated Clinic, Birmingham

Prospective tenants browse listings at 10 PM and expect instant answers. The AI knows every property detail &mdash; bedrooms, parking, EPC ratings &mdash; and books viewings automatically. We&apos;ve cut our response time from hours to seconds.

O
Oliver P.
Estate Agent, Manchester

Clients enquire about conveyancing timelines, wills, and family law outside office hours. The chatbot provides accurate, compliant initial guidance and captures contact details so solicitors follow up first thing in the morning.

A
Amelia S.
Legal Firm, Edinburgh

We run six gastropubs across the South West. The bot handles questions about menus, dietary requirements, booking tables, and live sport schedules across all locations simultaneously. Our staff can focus on service rather than answering the phone.

G
George T.
Pub Chain, Bristol

International shoppers ask about sizing, delivery to the EU, and returns policies in French, German, and Spanish. The chatbot answers perfectly in their language. Our overseas conversion rate has jumped 35% since going live.

H
Hannah M.
Fashion Retail, Leeds

Plans & Pricing

No contracts. No hidden fees. Cancel anytime.

Chatbot AI Trial
Intelligent Virtual Assistant that automates customer service 24/7. With automatic training through web crawling, reduces phone calls by 85% and responds in +30 languages. Live human control when needed. Try it free for 15 days!
Free15 days
  • Free Trial / 15 days
  • Automatic training with website crawl
  • Reduces phone calls by 85%
  • Multi-language + Live human control
  • Real-time analytics and conversations
  • Serves customers 24/7, 365 days without stopping
  • Fully customizable chat widget & colors
  • Instant activation with Serial Key
  • Complete chat history & visitor tracking
Chatbot AI Monthly
Intelligent Virtual Assistant that automates customer service 24/7. With automatic training through web crawling, reduces phone calls by 85% and responds in +30 languages. Live human control when needed. Try it free for 15 days!
£ 63.20/mo

Prices in GBP

  • Monthly Subscription
  • Automatic training with website crawl
  • Reduces phone calls by 85%
  • Multi-language + Live human control
  • Real-time analytics and conversations
  • Serves customers 24/7, 365 days without stopping
  • Fully customizable chat widget & colors
  • Instant activation with Serial Key
  • Complete chat history & visitor tracking
Chatbot AI Annual
Intelligent Virtual Assistant that automates customer service 24/7. With automatic training through web crawling, reduces phone calls by 85% and responds in +30 languages. Live human control when needed. Try it free for 15 days!
£ 632.00/yr

Prices in GBP

  • Annual Subscription
  • Automatic training with website crawl
  • Reduces phone calls by 85%
  • Multi-language + Live human control
  • Real-time analytics and conversations
  • Serves customers 24/7, 365 days without stopping
  • Fully customizable chat widget & colors
  • Instant activation with Serial Key
  • Complete chat history & visitor tracking

Not sure which plan? Start with the free 15-day trial and experience the full power of AI chatbot firsthand.

Common Questions Answered

Everything you need to know before deploying your AI chatbot in the UK.

How does the chatbot learn about my products and services?
The platform uses two complementary methods. First, Automatic Crawl Training scans every page on your website — product listings, pricing tables, service descriptions, and FAQs — to build a comprehensive knowledge base. Second, you can add Manual Training entries for bespoke questions and answers that cover niche scenarios unique to your business. Both methods work in tandem to create a genuinely knowledgeable assistant.
What happens after I subscribe or start the free trial?
You receive a Serial Key directly in your Hostex dashboard. Head to the chatbot registration page, enter that key along with your email and password, and your account is live immediately. You can also access the chatbot management panel with one click from within the Hostex dashboard — no need to remember separate login credentials.
Can I intervene in a live conversation managed by the AI?
Yes, at any point. The Conversations panel displays every active chat in real time. Click once to switch from AI mode to Human mode and take direct control. When you’ve finished, hand the conversation back to the AI assistant. It’s seamless for both you and the customer.
What aspects of the chat widget can I customise?
Virtually everything: the chat avatar (robot, man, or woman), widget icon style (bubble, headphones, or bot), brand colours for primary elements, text, and background, desktop and mobile position with adjustable X and Y margins, floating icon size, chat window dimensions (width, height, offset), opening animation, bot display name, welcome greeting, default language, and timezone.
Which languages does the chatbot support and is it suitable for the UK market?
The chatbot supports over 30 languages, including English, Polish, Urdu, Punjabi, Bengali, French, German, Mandarin, Arabic, and many more. It auto-detects the visitor’s language and responds natively. This makes it particularly well suited for the UK’s multicultural customer base — no extra configuration required.
What kind of analytics are available in the dashboard?
You get a comprehensive stats panel showing real visits (daily, weekly, monthly), unique visitor counts, origin countries visualised on a world map, traffic sources, bot versus human visitor detection, average time on site per session, and the current page each visitor is browsing. The Conversations section stores complete chat transcripts for review.
What subscription options do you offer?
We offer three options: a Free Trial giving 15 days of full platform access with no credit card required; a Monthly plan at $80 per month with the flexibility to cancel anytime; and an Annual plan at $800 per year, saving the equivalent of two months. Every option includes automatic crawl training, full customisation, multilingual support, live human control, real-time analytics, and complete platform access.

Every Feature Your Business Needs, Included as Standard

Whilst a single agent handles one enquiry, your AI chatbot manages hundreds simultaneously. Here's what comes out of the box with every plan.

Automated Knowledge Acquisition

Crawls your entire website and absorbs every product listing, service page, and pricing detail without any manual effort on your part.

Non-Stop Availability

An expert who never takes annual leave, never phones in sick, and greets every visitor with the same professionalism at 3 AM as at 3 PM.

Instant Human Takeover

Jump into any active conversation with a single click. Combine the efficiency of AI with the empathy of a real person when the situation demands it.

Serve a Multicultural Audience

Over 30 languages, auto-detected. Engage Polish, Bengali, Mandarin, or Arabic-speaking customers without hiring multilingual staff.

85% Fewer Inbound Calls

Customers receive instant, precise answers. Your phone lines stay clear for the conversations that truly require a human voice.

Give Your UK Business an Unfair Advantage. 15 Days Free.

A virtual assistant trained on your entire website, available every hour of every day. Automatic knowledge building, 30+ languages, one-click human handover, and rich analytics. Whilst you're reading this, your competitors may already be serving their customers with AI.

No credit card. No obligation. Prove it in 15 days.

AI Chatbot UK — 24/7 Automated Customer Support | Hostex