Automate Customer Support for Sri Lankan Businesses
An intelligent chatbot that reads your entire website, learns your products and pricing, then serves customers in Sinhala, Tamil, English, and 30+ other languages day and night. Built for Sri Lanka's growing tourism, IT, and export sectors.
No credit card required. Zero commitment.
Ayubowan! Welcome to Ceylon Premium Teas. I can help you with our tea collections, wholesale pricing, and shipping to any country. What are you looking for?
I want to order bulk Ceylon black tea for my store in Dubai.
Excellent choice! We have three bulk grades:
OP1 Premium — Single-origin Nuwara Eliya, 25kg min
BOP Kandy Blend — Rich & malty, 50kg min
Estate Reserve — Award-winning, 10kg min
We ship to UAE with Colombo port clearance in 7-10 days. Shall I prepare a wholesale quote?
Yes, and do you offer private labelling?
Available on Every Platform
A Virtual Expert That Knows Your Sri Lankan Business Inside Out
Sri Lanka's economy spans tea plantations in the hill country, boutique hotels along the southern coast, thriving IT firms in Colombo, and gem traders in Ratnapura. Your customers write in Sinhala, Tamil, and English. This AI chatbot crawls your entire website, absorbs every product detail and price, then serves every visitor in their own language. From Galle Fort souvenir shops to Jaffna agricultural exporters, it handles enquiries, drives sales, and frees your team to focus on what requires a human touch.
From Zero to Live in Four Straightforward Steps
Set up your AI chatbot today and have it serving customers across Sri Lanka and beyond by tonight.
Pick Your Plan
Choose a subscription or begin with the free 15-day trial. Your Serial Key and onboarding instructions are delivered to your Hostex dashboard immediately.
Create Your AI Account
Use the Serial Key to register on the chatbot platform. Set your email and password, and your dedicated AI management panel unlocks instantly.
Let the AI Study Your Site
Enter your website URL. The AI crawls every page, soaking up product details, service descriptions, pricing tables, and company policies. It turns into an expert on your business within minutes.
Style It & Go Live
Choose brand colours, pick an avatar, write your welcome message in Sinhala or English, set the widget position, and deploy. Your AI agent starts working immediately.
A Single Platform, Unlimited Potential
Website training, multilingual replies, live takeover, deep analytics, and full visual control in one integrated panel.
Automatic Site Learning
Give the chatbot your URL and it scans every page from product catalogues to shipping policies. Tea grades, hotel room types, garment specifications, gem certifications. It absorbs all of it and lets you supplement with custom Q&A for anything not published online.
Human Override at Any Moment
The AI manages all conversations autonomously. When a wholesale buyer from Japan or a tour operator from Germany asks something that needs a personal response, view the live chat and switch to human mode in one click. Return control to the AI when finished.
Trilingual and Beyond
Sri Lanka runs on Sinhala, Tamil, and English. The AI detects the language a visitor types and replies natively. It also supports Mandarin, Japanese, Arabic, German, French, and over 25 more languages for your international clientele.
Pixel-Perfect Widget Styling
Select your chat avatar, define primary and secondary brand colours, adjust the widget position on desktop and mobile with X and Y offsets, control window dimensions, set an entrance animation, and personalise the bot name and greeting text.
Traffic & Engagement Analytics
A real-time dashboard tracks daily and monthly visitors, unique user counts, a geo map of visitor origins, referral sources, bot versus human traffic, session duration, and which page each visitor is browsing when they open the chat window.
Slashes Phone Volume by 85%
Customers asking about delivery times, return policies, product availability, or business hours get answers in seconds via chat. Your phone lines stay open for the conversations that genuinely need a human voice, saving staff hours every single day.
The Real Price of Not Automating Your Customer Support
See how a single AI chatbot stacks up against hiring a traditional support agent in Sri Lanka.
Sri Lanka's strategic Indian Ocean position means your website gets visitors from Europe, the Middle East, and East Asia across every time zone. While your office in Colombo sleeps, the AI chatbot keeps closing deals and answering enquiries. How many overseas buyers do you lose to slow response times?
Driving Results for Sri Lankan Companies
Real stories from businesses across Sri Lanka that are saving time and increasing revenue with AI.
“International buyers from Japan and the UAE used to email us and wait 24 hours for a reply. Now the chatbot gives them grade details, bulk pricing, and shipping timelines instantly. We secured five new export contracts in just two months.”
“We run three boutique hotels on the southern coast. Guests message us at all hours about rooms, tours, and dining. The AI answers everything in their language, from German to Mandarin. Reservation calls dropped by 80% and online bookings went up.”
“Our European and American buyers need fast answers on fabric types, MOQs, and lead times. The chatbot handles these routine enquiries around the clock so my team focuses on production instead of answering the same questions repeatedly.”
“As a software outsourcing firm, we get prospects from all over the world browsing our services page. The AI chatbot qualifies leads, explains our tech stack, and books discovery calls automatically. Our inbound pipeline grew 30% in the first quarter.”
“Gem buyers from China, India, and Thailand contact us in their own languages. The chatbot answers questions about stone types, certifications, and pricing. I only step in when it is time to negotiate the final deal. It has been a game changer.”
“Post-pandemic tourism is surging and we were drowning in enquiries. The AI handles itinerary questions, visa guidance, and package comparisons 24/7. Our agents now spend their time creating custom tours instead of answering FAQs over and over.”
Plans & Pricing
No contracts. No hidden fees. Cancel anytime.
- Free Trial / 15 days
- Automatic training with website crawl
- Reduces phone calls by 85%
- Multi-language + Live human control
- Real-time analytics and conversations
- Serves customers 24/7, 365 days without stopping
- Fully customizable chat widget & colors
- Instant activation with Serial Key
- Complete chat history & visitor tracking
Prices in LKR
- Monthly Subscription
- Automatic training with website crawl
- Reduces phone calls by 85%
- Multi-language + Live human control
- Real-time analytics and conversations
- Serves customers 24/7, 365 days without stopping
- Fully customizable chat widget & colors
- Instant activation with Serial Key
- Complete chat history & visitor tracking
Prices in LKR
- Annual Subscription
- Automatic training with website crawl
- Reduces phone calls by 85%
- Multi-language + Live human control
- Real-time analytics and conversations
- Serves customers 24/7, 365 days without stopping
- Fully customizable chat widget & colors
- Instant activation with Serial Key
- Complete chat history & visitor tracking
Not sure which plan? Start with the free 15-day trial and experience the full power of AI chatbot firsthand.
Questions Sri Lankan Business Owners Ask
Clear answers about how the AI chatbot works for businesses in Sri Lanka.
How does the chatbot learn everything about my Sri Lankan business?
What happens after I subscribe or start the trial?
Is it possible to take control of a live chat from the AI?
What visual customisation options are available for the widget?
Does the chatbot genuinely handle Sinhala and Tamil?
What kind of analytics and visitor data can I access?
What subscription options are available?
All the Tools a Sri Lankan Business Needs in One Intelligent Package
A single human agent handles one enquiry at a time. Your AI chatbot manages hundreds in parallel, in Sinhala, Tamil, English, and every other language your visitors speak.
Complete Website Absorption
The AI reads every page of your site and memorises it all. Product specs, pricing tiers, service descriptions, and company policies. No manual data entry required.
Always-On Availability
Your AI assistant never takes a Poya day off, never leaves early, and serves visitors at 3 AM with the same accuracy as 3 PM. Every time zone is covered.
Instant Human Takeover
Monitor all live conversations from one panel. Step in with a single click for high-value prospects or sensitive topics and let the AI resume when you are done.
30+ Languages on Autopilot
A buyer from China types in Mandarin. A tourist from Germany types in German. The AI detects and responds in their language without any configuration on your part.
85% Fewer Inbound Calls
Customers get immediate answers about availability, shipping, pricing, and hours. Your phone stops ringing with questions the chatbot has already resolved.
Put an AI Expert to Work for Your Sri Lankan Business. 15 Days on Us.
A virtual assistant fluent in Sinhala, Tamil, English, and 30+ more languages, trained on your entire website, working every hour of every day. Automatic learning, live human control, and real-time analytics. While you consider it, businesses in Colombo are already deploying theirs.
No credit card needed. No strings attached. Full access for 15 days.