Hostex
Intelligent Automation for Bulgarian Business

The Digital Employee Bulgaria Trusts

Deploy an AI chatbot that masters your entire website overnight, communicates with customers in Bulgarian, English, and 30+ other languages, and turns after-hours visitors into paying clients while your Sofia office is closed.

Self-learning website crawler
Cuts support tickets by 85%
Bulgarian & English fluency built-in
Switch to human chat instantly

No card needed. Cancel whenever you like.

AI Assistant
Online

Zdraveyte! I'm your AI concierge for SunCoast Resort Varna. Ask me anything about rooms, amenities, or Black Sea excursions.

Do you have sea-view rooms for August?

Absolutely! We have 3 sea-view options:

Deluxe Sea View — 35 m², balcony, king bed
Premium Suite — 55 m², separate lounge, jacuzzi
Family Sea View — 48 m², connects two rooms

All include breakfast buffet and private beach access. Shall I check availability for your dates?

The Premium Suite sounds great!

Website Widget
WhatsApp
Facebook Messenger
Telegram
Slack
85%
Reduction in Repetitive Queries
<3s
Instant Reply Speed
30+
Auto-Detected Languages
24/7
Non-Stop Availability
Built for the Bulgarian Market

An AI Representative That Knows Every Detail of Your Business

Bulgaria's booming IT outsourcing sector, thriving Black Sea tourism, and growing e-commerce landscape demand instant, multilingual customer engagement. This AI chatbot digests your entire website — products, pricing, FAQs — and transforms into a tireless sales agent fluent in Bulgarian, English, German, and dozens more languages. With Bulgaria's flat 10% corporate tax attracting international businesses, your chatbot ensures every foreign visitor gets answers in their own language, around the clock.

From Zero to Live in Four Quick Stages

No developers required. Your AI chatbot can be greeting Bulgarian and international customers within minutes.

Step 01

Select a Subscription

Pick the plan that fits your business or start with the complimentary 15-day trial. A unique Serial Key arrives in your Hostex dashboard instantly.

Step 02

Create Your Chatbot Profile

Enter your Serial Key on the chatbot platform, configure your login credentials, and gain immediate access to the management panel from your dashboard.

Step 03

AI Absorbs Your Website

Point the crawler at your domain and watch it learn every product listing, service page, price table, and FAQ section. Your chatbot becomes a domain specialist in minutes.

Step 04

Brand It and Launch

Upload your logo, match your brand palette, set the welcome greeting in Bulgarian or English, position the widget, and flip it live. Your AI employee starts working immediately.

Full-Stack Capabilities

A Complete AI Toolkit Inside One Dashboard

Training, branding, live oversight, visitor intelligence, and polyglot conversations — all managed from a single control centre.

Self-Learning Website Crawler

Feed the AI your URL and it maps every page, product listing, pricing tier, and support article on your site. Supplement with custom Q&A pairs for edge-case scenarios specific to Bulgarian regulations or local processes.

Seamless AI-to-Human Handoff

The chatbot fields all incoming messages autonomously. Monitor every active dialogue on a live feed and seize control with a single click when a high-value lead from Sofia or an EU partner requires a personal touch.

Polyglot Conversations

Detects whether a visitor writes in Bulgarian, English, German, French, or any of 30+ languages and replies natively. Perfect for Bulgaria&apos;s growing international tourism and IT outsourcing clientele.

Pixel-Perfect Widget Styling

Adjust the chat avatar, icon shape, colour scheme, desktop and mobile position with X/Y offsets, bubble dimensions, entry animation, greeting copy, and timezone to match your Bulgarian brand identity.

Visitor Intelligence Dashboard

Track daily, weekly, and monthly sessions, unique visitors, country of origin on an interactive map, referral sources, bot versus human ratios, dwell time, and active page locations in real time.

Eliminates 85% of Routine Enquiries

Guests at your Plovdiv hotel, clients of your Varna real-estate office, or shoppers on your e-commerce store get immediate, accurate answers — no waiting on hold, no unanswered emails after business hours.

What Does an Empty Chat Window Really Cost Your Business?

Stack a Bulgarian support salary against an AI chatbot that never clocks out.

Factor
Human Agent
AI Chatbot
Monthly Expense
BGN 1,500 – 2,500 (salary + social contributions)
From $67/mo (annual plan)
Working Hours
Mon–Fri, 8 hours (public holidays, annual leave)
24 hours, 7 days, 365 days — no exceptions
Product Knowledge
Weeks of onboarding; staff turnover resets progress
Instant mastery: auto-crawls your full catalogue
Language Range
Bulgarian + basic English (extra languages cost extra hires)
30+ languages detected and answered automatically
Inbound Calls
5–15 min per call, queues during peak hours
Deflects 85% of calls with instant chat answers
Service Quality
Fluctuates with fatigue, mood, and shift coverage
Uniform precision with live human override when needed

A single support agent in Bulgaria costs BGN 1,500+ per month and works only during office hours. Your AI chatbot covers nights, weekends, and public holidays — serving guests from the Black Sea coast to EU business partners — for a fraction of the price.

Bulgarian Companies Already Seeing Results

Real feedback from businesses across Bulgaria's diverse economy.

Our clients span six EU countries and speak different languages. The chatbot handles enquiries in German, French, and English simultaneously. We closed two new contracts because prospects got instant answers at midnight their time.

G
Georgi S.
IT Outsourcing Company, Sofia

During peak summer season we used to miss hundreds of booking questions after reception closed. Now the AI responds about room types, prices, and excursions 24/7 — our direct bookings jumped 35% in one season.

I
Ivana P.
Beach Resort, Sunny Beach

International tourists ask about grape varieties, tour schedules, and tasting menus in every language imaginable. The chatbot answers in their language and even suggests food pairings. Our phone barely rings now.

D
Dimitar K.
Winery & Wine Tours, Plovdiv

Foreign buyers looking at Black Sea properties used to email us and wait days for a reply. The AI chatbot sends property details, neighbourhood info, and viewing links within seconds. Enquiry-to-viewing conversion doubled.

E
Elena M.
Real Estate Agency, Varna

We sell handmade rose products internationally. The chatbot learned our entire product catalogue and handles shipping questions, ingredient lists, and order status in Bulgarian and English without any manual setup.

N
Nikolay R.
E-Commerce, Stara Zagora

B2B buyers from Western Europe used to wait for our sales team to start work at 9 AM. The AI chatbot now provides spec sheets, MOQ details, and lead times overnight. We&apos;ve shortened our sales cycle by two weeks.

S
Svetla V.
Manufacturing Supplier, Ruse

Plans & Pricing

No contracts. No hidden fees. Cancel anytime.

Chatbot AI Trial
Intelligent Virtual Assistant that automates customer service 24/7. With automatic training through web crawling, reduces phone calls by 85% and responds in +30 languages. Live human control when needed. Try it free for 15 days!
Free15 days
  • Free Trial / 15 days
  • Automatic training with website crawl
  • Reduces phone calls by 85%
  • Multi-language + Live human control
  • Real-time analytics and conversations
  • Serves customers 24/7, 365 days without stopping
  • Fully customizable chat widget & colors
  • Instant activation with Serial Key
  • Complete chat history & visitor tracking
Chatbot AI Monthly
Intelligent Virtual Assistant that automates customer service 24/7. With automatic training through web crawling, reduces phone calls by 85% and responds in +30 languages. Live human control when needed. Try it free for 15 days!
144,00 лв/mo

Prices in BGN

  • Monthly Subscription
  • Automatic training with website crawl
  • Reduces phone calls by 85%
  • Multi-language + Live human control
  • Real-time analytics and conversations
  • Serves customers 24/7, 365 days without stopping
  • Fully customizable chat widget & colors
  • Instant activation with Serial Key
  • Complete chat history & visitor tracking
Chatbot AI Annual
Intelligent Virtual Assistant that automates customer service 24/7. With automatic training through web crawling, reduces phone calls by 85% and responds in +30 languages. Live human control when needed. Try it free for 15 days!
1 440,00 лв/yr

Prices in BGN

  • Annual Subscription
  • Automatic training with website crawl
  • Reduces phone calls by 85%
  • Multi-language + Live human control
  • Real-time analytics and conversations
  • Serves customers 24/7, 365 days without stopping
  • Fully customizable chat widget & colors
  • Instant activation with Serial Key
  • Complete chat history & visitor tracking

Not sure which plan? Start with the free 15-day trial and experience the full power of AI chatbot firsthand.

Common Questions Answered

Clear answers about how the AI chatbot platform works for Bulgarian businesses.

How does the chatbot become knowledgeable about my company?
It uses two learning paths. First, it crawls every page of your website — product listings, services, pricing tables, FAQs — and memorises everything automatically. Second, you can feed it custom question-and-answer pairs to cover unique scenarios like Bulgarian tax regulations, local delivery zones, or seasonal promotions. Both paths combine to make the AI a specialist in your business.
What happens after I subscribe or start the trial?
You instantly receive a Serial Key in your Hostex dashboard. Head to the chatbot registration page, enter the key, set your email and password, and you are in. The entire management panel is also accessible via one-click quick access from your Hostex account — no separate bookmark needed.
Can I intervene in a conversation the AI is handling?
Yes, at any moment. The Conversations panel displays every active chat in real time. Click once to switch from AI mode to Human mode and type directly to the customer. When you are finished, hand control back to the AI and it continues seamlessly.
How far can I customise the chat widget appearance?
Down to the pixel. Choose the avatar type (robot, man, woman), icon style (bubble, headphones, bot), brand colours for primary, text, and background areas, desktop and mobile X/Y positioning, floating icon dimensions, chat window width, height, and offset, opening animation, bot display name, welcome message, preferred language, and timezone.
Which languages does the AI chatbot understand and respond in?
Over 30 languages including Bulgarian, English, German, French, Russian, Spanish, Chinese, Japanese, Arabic, Italian, Dutch, and many more. It detects the visitor&apos;s language automatically from the first message and replies in the same language — no manual configuration required.
What kind of analytics and reporting do I get?
The statistics panel covers real visits broken down by day, week, and month, unique visitor counts, origin countries plotted on a world map, traffic sources, bot versus human detection, time spent per visitor, and current page tracking. The Conversations section stores full chat transcripts so you can audit every interaction.
What subscription options are available and how do they work?
Three straightforward options: a Free Trial giving 15 days of unrestricted access without a credit card, a Monthly plan at $80/mo that you can cancel anytime, and an Annual plan at $800/year which saves you the equivalent of two months. Every option includes automatic website training, full widget customisation, multi-language support, live human takeover, real-time analytics, and complete platform access.

Every Feature You Need, Bundled From Day One

A human agent handles one conversation at a time. Your AI chatbot engages a hundred visitors simultaneously — from Sofia to Burgas and beyond.

Intelligent Site Crawling

Indexes every corner of your website — products, pricing, policies — and transforms that data into natural conversational knowledge.

Around-the-Clock Service

A knowledgeable representative that never takes sick leave, never books a holiday, and greets every visitor with the same enthusiasm at 3 AM as at 3 PM.

One-Click Human Override

Step into any active chat when a deal is close or a question is sensitive. Blend AI efficiency with the empathy only a human can provide.

Native Multi-Language Replies

Engage EU partners in German, tourists in English, and local customers in Bulgarian — all handled by the same chatbot without any extra configuration.

Dramatic Call Reduction

Visitors find answers in the chat window instead of picking up the phone. Your team reclaims hours previously lost to repetitive support calls.

Put an AI Expert on Your Bulgarian Website Today. 15 Days on the House.

A virtual sales assistant trained on every page of your site, fluent in 30+ languages, ready to close leads at midnight, and backed by real-time analytics. While your competitors scramble to hire bilingual agents, your chatbot is already converting visitors into customers across the EU and beyond.

No credit card. No obligation. Full access for 15 days.

AI Chatbot Bulgaria — 24/7 Customer Support | Hostex